Privacy Policy

Effective Date: May 11, 2015
Last Updated: October 20, 2026

Dental Art Concepts PLLC (“Dental Art Concepts,” “Practice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how Dental Art Concepts collects, uses, maintains, and discloses information obtained through our website, www.dacpllc.com (the “Website”), and through certain electronic communications associated with the Website and our services.

This Privacy Policy applies primarily to information collected through the Website and related online communications. It does not replace or modify our separate Notice of Privacy Practices for Protected Health Information, which describes how we use and disclose protected health information (“PHI”) under HIPAA.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you when you voluntarily provide it to us, including when you:

• Request an appointment.

• Complete a contact form.

• Request information about our services.

• Submit an inquiry.

• Complete or access an online patient form.

• Communicate with our office electronically.

• Make or initiate a payment through a linked payment service.

• Subscribe to or request communications from us.

• Participate in a survey or other Website feature.

• Communicate with us by telephone, email, or text message.

• Otherwise interact with Dental Art Concepts through the Website or services linked to the Website.

Information you provide may include:

• Name.

• Address.

• Telephone number.

• Mobile telephone number.

• Email address.

• Appointment-related information.

• Information contained in forms or communications you submit.

• Payment or billing-related information when applicable.

• Other information you voluntarily provide.

Health and Dental Information

Some information submitted to us may contain health or dental information.

Information that constitutes protected health information under HIPAA is handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

Please do not submit highly sensitive medical or dental information through a general Website contact form unless specifically instructed to do so by Dental Art Concepts.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through your browser, device, hosting provider, analytics services, cookies, or similar technologies.

Depending on the technologies currently used on our Website, this information may include:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type.

• Operating system.

• Approximate geographic location derived from IP address.

• Pages viewed.

• Date and time of visits.

• Referring website or page.

• General Website usage information.

• Other technical information necessary to operate, maintain, secure, and improve the Website.

This information generally does not identify you by name.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website. They may be used to:

• Operate the Website.

• Remember certain preferences.

• Understand how visitors use the Website.

• Improve Website functionality.

• Analyze Website performance.

• Help maintain Website security.

• Support other legitimate Website functions.

Some cookies may be placed by third-party service providers that provide Website functionality, analytics, security, scheduling, payment, or other services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. How We Use Information

Dental Art Concepts may use information collected through the Website and related communications for legitimate business, administrative, patient-care, and operational purposes, including to:

• Respond to inquiries and requests.

• Respond to patient questions.

• Schedule, confirm, and manage appointments.

• Send appointment reminders.

• Communicate regarding treatment and post-treatment matters.

• Provide or obtain electronic treatment forms and consents.

• Provide account, billing, and payment-related communications.

• Facilitate text-to-pay or other payment services.

• Operate and maintain the Website.

• Improve Website functionality and user experience.

• Understand Website usage and performance.

• Protect the security and integrity of the Website.

• Prevent fraud, abuse, or unauthorized activity.

• Maintain business and administrative records.

• Comply with legal and regulatory requirements.

• Perform other functions necessary to provide our services or operate our Practice.

5. SMS / Text Messaging Privacy

Dental Art Concepts may communicate with patients by SMS/text message.

Our patient SMS program is strictly non-marketing.

We do not use these patient SMS communications to send advertising, promotional offers, sales solicitations, or marketing campaigns.

Types of Text Messages

Depending on your relationship and interactions with Dental Art Concepts, text messages may include:

• Appointment confirmations.

• Appointment reminders.

• Scheduling and rescheduling communications.

• Waitlist or appointment availability notifications.

• Patient-requested communications.

• Treatment-related follow-up communications.

• Post-treatment communications and follow-up instructions.

• Links to electronic treatment consent forms or other patient forms.

• Text-to-pay statements and payment requests.

• Other account-related communications.

• Responses to patient questions or requests.

• Other administrative communications directly related to your care or relationship with the Practice.

Message Frequency

Message frequency varies.

The number of messages you receive depends on your appointments, treatment, requests, account activity, forms requiring completion, and communications with our office.

You may receive multiple messages during periods when you have upcoming appointments or active treatment or account-related matters.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier's standard messaging and data rates may apply to text messages you send or receive.

Dental Art Concepts is not responsible for charges imposed by your wireless carrier or mobile service provider.

Opting Out

You may request to stop receiving SMS messages from Dental Art Concepts at any time by replying: STOP to a Dental Art Concepts text message.

You may also contact our office at: (718) 948-4393

After requesting to opt out, we will take reasonable steps to stop sending SMS messages to the applicable mobile number, subject to messages that may be necessary to process your request or otherwise permitted or required by law.

Opting out of text messaging may mean that you will no longer receive appointment reminders, electronic forms, post-treatment communications, or other patient communications by text.

You may continue to receive communications through other available methods, such as telephone or email, when appropriate.

Help

For assistance regarding our SMS program, contact:

Dental Art Concepts PLLC
Phone: (718) 948-4393

Consent

Where consent is required, you may provide consent to receive SMS communications by providing your mobile telephone number and affirmatively agreeing to receive text messages from Dental Art Concepts.

Providing consent to receive SMS messages is not a condition of receiving dental treatment.

You may withdraw your consent to receive SMS messages as described above.

6. How We Share Information

Dental Art Concepts does not sell your personal information for monetary compensation.

We may disclose information to third parties when reasonably necessary to operate our Practice, provide requested services, communicate with you, process transactions, maintain our Website, or comply with applicable law.

Depending on the circumstances, these parties may include:

Service Providers

We may use third-party service providers to perform services on our behalf, such as:

• Website hosting and maintenance.

• Website analytics.

• Appointment scheduling.

• Electronic forms and consent management.

• Patient communication services.

• SMS/text messaging.

• Payment processing and text-to-pay services.

• Information technology and security.

• Email communications.

• Administrative and business services.

These service providers may have access to information necessary to perform their services but are not authorized to use information for purposes unrelated to the services they provide to us, subject to their contractual and legal obligations.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or court order.

• Protect the rights, property, or safety of Dental Art Concepts, our patients, our employees, or others.

• Detect, prevent, or investigate fraud, abuse, security incidents, or other unlawful activity.

• Respond to a governmental or regulatory request.

• Enforce our Terms of Use or other applicable agreements.

Business Transactions

If Dental Art Concepts is involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

Protected Health Information

Uses and disclosures of PHI are governed by HIPAA and our Notice of Privacy Practices, rather than solely by this Website Privacy Policy.

7. We Do Not Use Patient SMS Communications for Marketing

Dental Art Concepts' patient SMS communications are intended for administrative, treatment-related, appointment, payment/account, and patient-care purposes.

We do not use this SMS program to send:

• Advertisements.

• Promotional offers.

• Promotional discounts.

• Sales solicitations.

• Marketing campaigns.

• Third-party advertisements.

If Dental Art Concepts introduces a separate marketing communication program in the future, applicable consent and communication requirements will be addressed separately.

8. Third-Party Websites and Services

Our Website may contain links to third-party websites or services, including appointment scheduling, payment, patient forms, or other services.

Examples may include links that allow you to:

• Request an appointment.

• Make a payment.

• Complete patient forms.

• Access third-party patient services.

Third-party websites and services operate independently from Dental Art Concepts and may have their own privacy policies, terms of use, cookies, and data practices.

We encourage you to review the privacy policy and terms of any third-party website or service before providing information.

Dental Art Concepts is not responsible for the privacy practices or security of third-party websites or services that we do not control.

9. Payment Information

Certain portions of our Website may link to or integrate with third-party payment services.

When you make a payment through a third-party payment provider, your payment information may be collected and processed directly by that provider.

Dental Art Concepts generally does not need to receive or retain your complete payment-card information to process such transactions.

The third-party payment provider's privacy policy and terms may apply to information submitted through its payment platform.

10. Information Security

Dental Art Concepts takes reasonable administrative, technical, and physical measures appropriate to the nature of the information we maintain to protect information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic communication system, or method of transmitting information over the Internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or from our Website.

If we become aware of a security incident involving information for which notification is legally required, we will provide notices and take other actions as required by applicable law.

11. Patient Health Information and HIPAA

Dental Art Concepts PLLC is committed to protecting the privacy of patient health information.

Information that constitutes PHI under HIPAA is subject to federal and applicable state privacy requirements.

Our separate Notice of Privacy Practices describes:

• How we may use and disclose PHI.

• Your rights concerning PHI.

• Our legal responsibilities.

• How to contact us regarding privacy concerns.

The Notice of Privacy Practices may be obtained from our office.

Privacy Policy:
https://www.dacpllc.com/privacy-policy.html

If a provision of this Website Privacy Policy conflicts with our HIPAA Notice of Privacy Practices concerning PHI, the applicable HIPAA requirements and Notice of Privacy Practices will govern.

12. Children's Privacy

Our Website is intended primarily for adults seeking information about dental services.

We do not knowingly use the Website to solicit personal information from children for purposes unrelated to providing dental services.

If a parent or legal guardian believes that a child has provided personal information to us through the Website without appropriate authorization, please contact us so that we can evaluate and address the situation as appropriate.

13. Your Choices and Privacy Rights

Depending on applicable law and the nature of the information involved, you may have certain rights concerning personal information we maintain about you.

These may include rights to:

• Request information about how your personal information is used.

• Request access to certain personal information.

• Request correction of inaccurate information.

• Request deletion of certain information where applicable.

• Withdraw consent for certain communications.

• Opt out of SMS communications by replying STOP.

• Ask questions or submit a privacy-related concern.

Some information may not be eligible for deletion or restriction because we are required or permitted by law to retain it, including certain patient, billing, legal, accounting, or healthcare records.

Rights relating specifically to PHI are governed by HIPAA and our Notice of Privacy Practices.

To submit a privacy-related request or question, contact us at:

Dental Art Concepts PLLC
112 Foster Road
Staten Island, NY 10309
Phone: (718) 948-4393
Website: www.dacpllc.com

14. Do Not Send Sensitive Information Through General Website Forms

General Website forms, email, and SMS/text messaging may not be appropriate for transmitting highly sensitive medical or dental information.

Unless specifically instructed otherwise by Dental Art Concepts, please do not submit information such as:

• Detailed medical histories.

• Detailed dental records.

• Insurance identification information.

• Social Security numbers.

• Payment-card information.

• Passwords.

• Other highly sensitive information.

If you need to communicate sensitive patient information, contact our office and ask for instructions regarding an appropriate secure communication method.

15. Accessibility

Dental Art Concepts is committed to making our Website accessible to individuals with disabilities.

If you experience difficulty accessing Website content or services, please contact our office at: (718) 948-4393

We will make reasonable efforts to assist you and identify an appropriate way for you to access the information or service you are seeking.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle information.

Material changes may be communicated through additional means when required by applicable law.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dental Art Concepts PLLC
112 Foster Road
Staten Island, NY 10309
Phone: (718) 948-4393
Website: www.dacpllc.com